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Privacy Policy

PRIVACY POLICY
GENERAL POLICY FOR ALL WHO COME INTO CONTACT WITH CYE

Can You Experience (CYE) respect your privacy and we guarantee you will receive no unwanted spam from us. We do not share your personal information with any other third party, or any other website.

For all events, CYE requests medical details for each client, to be used by our staff in an emergency, first aid situation. In accordance with the Data Protection Act, medical details of clients are not processed on computer. For insurance purposes CYE holds clients medical details on paper files in a secure location for a period of 2 years for adults, and until a child reaches the age of 18. When this time is over the files are destroyed. Clients are only required to disclose medical information they deem relevant to the activity being undertaken.

Personal information gained from CYE disclaimer forms is only processed at the customers’ request, when this is the case it is only used for CYE’s own marketing purposes.

If you are in doubt as to your suitability to participate, please consult your Doctor.

WEB POLICY

By using the CYE website, you agree to accept this privacy policy, and accept that this may change from time to time. Changes will be listed on privacy policy web page & in the CYE Policy & Procedure document.

CYE has no control over the content of websites accessed from our links page.

CYE is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and when making a booking, then you can be assured that it will only be used in accordance with this privacy statement.

WHAT WE COLLECT

Your personal details and those of your children as submitted via the ‘make a booking’, ‘make an enquiry’ or ‘register for our newsletter’ buttons on the website or via our staff managed Booking Form.

WE DO NOT HOLD CARD DETAILS

We do not hold your credit or debit card details. CYE website uses a Tokenisation system managed by our secure Merchant Services provider Sage Pay.

WHAT WE DO WITH THE INFORMATION WE GATHER

CYE will collect and store your information for the purpose of delivering services to you that you have requested. We will never pass your information to any party outside of

CYE unless required by law to do so. We will never sell or lease your personal information.

If you have signed up for the newsletter or if you have purchases CYE services we will include you on our mailing list for our regular newsletter and occasional news of CYE promotions and offers.

If you have worked at CYE you will also be included automatically on our mailing list. You can opt out of this communication permanently at any time.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites. However, once you have used a link to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

DATA PROTECTION

You may request details of personal information which we hold about you under the Data Protection Act 1998; a small fee will be payable. If you would like a copy of the information we keep on our systems about you please write to our Head Office. If you believe that any information we are holding is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

NEWSLETTERS

You may unsubscribe from our newsletter service at any time. Simply follow the links to the newsletter page, enter your e-mail address, and check the unsubscribe box. This will remove you completely from our database of e-mail addresses.

ONLINE SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Please be aware that the internet is not always secure. Our online booking forms are not secure and any information you enter may be visible to others.

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Get In Touch

Contact Us

The Beach
Loch Lomond Shores
Ben Lomond Way
Balloch
G83 8QL

T : 01389 756 251
E : info@canyouexperience.co.uk


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